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Frequently Asked Questions

Can I try the service before paying?

Absolutely! We offer a 1-day free subscription trial for each server, allowing you to experience our service firsthand before making a payment.

How can I purchase a subscription and receive my access codes?

Purchasing is straightforward—simply connect with us via WhatsApp, Telegram, or email. We'll guide you through the process and deliver your subscription codes directly through your chosen communication method.

What payment methods are accepted, and how can I confirm my payment?

We offer a variety of payment options to suit your convenience, including PayPal, Wise, cash, and bank transfers. Once you decide on a payment method during our consultation, we'll help you complete the transaction smoothly and securely.

What is your refund policy after the trial period?

While we hope you'll be satisfied with our service, we understand the need for flexibility. You can request a full refund within 24 to 48 hours of purchase if you decide not to continue. For issues that arise after prolonged use, such as server interruptions, we offer prorated refunds or server changes to ensure your satisfaction.

Can I try all servers before subscribing?

Yes, you can! We allow trials for each server to ensure you find the perfect fit for your needs.

What apps can I use with your IPTV service?

Each server comes with a free app for Android devices. Additionally, our service is compatible with all major IPTV apps on the market, including Smart IPTV, IPTV Smarters Pro, IBO Player, and TiviMate, ensuring you can use our service on a wide range of devices.

What is the difference between M3U and MAG account types?

An M3U account provides you with a username, password, and DNS, allowing flexibility to use it on multiple devices. In contrast, a MAG account is linked to a single device and cannot be used simultaneously on others, making it ideal for dedicated use on one device only.