Payment and delivery
What is IPTV?
IPTV is a protocol that allows you to have television at home using the Internet. You just need to have an intrnet connection, a decoder like VU + or DREAMBOX to have IPTV.
How do I pay for my IPTV subscription?
For the payment of your subscription weaccept payment via Credit Card, Cryptocurrency and PayPal.
How do I make order ?
The procedure is very simple, just choose the pack that suits you and click on the button “Buy the product”, you will be redirected to a form that you must fill out carefully.
What is the delivery time ?
The delivery of subscriptions without our box is done within 24 hours. The box is shipped via DHL Express, receipt is within 10-15 days from the date of your order.
Our IPTV Service
Do I need Fast internet speed ?
The speed differs depending on the quality of the video. For HD quality the minimum recommended is 5 Mbps, for SD quality the minimum is 2 Mbps.
What is m3u File ?
The m3u file is a file format that is intended to store a list of addresses, generally, of audio files and / or video files. That is to say the channels, VOD and other content that we provide to you.
How do I activate my IPTV Subscription ?
Once your rights are activated, we will send you an email with the configuration steps depending on the support you have: smart TV, Smartphone, iPhone, PC, etc.
What is the MAC Address ?
It is a series of letters and numbers (ex: 4c: 34: 88: f6: d7: 90) which identifies your television. Start the SMART IPTV application on your TV, it will be displayed on the interface.
Is our IPTV compatible with your device ?
Yes our IPTV Service is compatible with all your internet connected devices : Smart phone, Smart TV, Android BOX, Apple TV, Enigma 2 Devices all of them…
Do we have Android Application ?
yes our Android APK is compatible with any android device through our Android app. You just have to install it and provide the serial number which will be displayed so that we can activate your accesses.
What should I do with channel issues or channels not working ?
If you have any problem with our iptv service or missing channel, please contact our Technical Support.
Channels are Freezing or buffering what should I do ?
High internet traffic or slow internet speeds is the main reason behind this. If someone in your house is using the broadband connection to download or upload something, this can happen. You need to disconnect all users from the broadband connection and try again.